Privacy Policy

Last updated: September 11, 2025

Thank you for visiting Compassionate Trainings. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Who We Are

Compassionate Trainings provides educational resources and training programs for therapists.
We are based in California, United States.

For privacy-related inquiries, you can contact us at:
📧 tatra@compassionatetrainings.com

2. What Data We Collect

We may collect the following personal data from you:

  • Name

  • Email address

  • IP address and browser/device information (via cookies and analytics)

We do not knowingly collect sensitive personal data (such as health information or political views).

3. How We Collect Data

We collect data through:

  • Contact forms

  • Newsletter sign-up forms

  • User registration and booking systems

  • Cookies and tracking technologies

  • Third-party tools such as:

    • Google Analytics

    • Facebook Pixel

4. Why We Collect Your Data

We use your data for the following purposes:

  • To provide and manage training services

  • To respond to inquiries or support requests

  • To process bookings and payments

  • To send newsletters and marketing communications (if consented)

  • To analyze website traffic and improve user experience

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Your consent (e.g. newsletter signup, accepting cookies)

  • Contractual necessity (e.g. providing services you've requested)

  • Legitimate interests (e.g. improving services, analyzing traffic)

6. Use of Cookies and Tracking Tools

We use cookies and similar technologies to:

  • Analyze traffic via Google Analytics

  • Measure marketing performance via Facebook Pixel

When you first visit our site, we present a cookie banner asking for your consent to use non-essential cookies.
If you are not currently using one, we recommend installing a cookie consent banner to comply with GDPR.

7. Data Sharing

We do not sell, rent, or share your personal data with third parties.

Some third-party services (like Google Analytics and Facebook) may process anonymized data for analytics or advertising purposes. These providers are responsible for their own GDPR compliance.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Newsletter and marketing data: Until you unsubscribe or withdraw consent

  • Booking and registration data: Up to 5 years for legal and service history

  • Analytics data: Typically retained for 14–26 months, depending on settings

You may request deletion of your data at any time (see Section 10).

9. How We Protect Your Data

We take appropriate measures to protect your data, including:

  • SSL encryption (HTTPS)

  • Secure hosting and data storage

  • Access control and password protection

  • Use of trusted third-party services with data protection measures

If you're not currently using security features like HTTPS or access restrictions, we recommend implementing them.

10. Your Rights (Under GDPR)

If you're located in the EU or UK, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data ("Right to be forgotten")

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at tatra@compassionatetrainings.com.

11. International Data Transfers

As we are based in the United States, your data may be transferred outside the EU/EEA. We ensure appropriate safeguards are in place, such as:

  • Use of third parties that comply with Standard Contractual Clauses (SCCs) or equivalent protections.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Notify users via email

  • Update the "Last updated" date at the top of this page

13. Contact Us

If you have questions about this policy or would like to exercise your data rights, please contact:
📧 tatra@compassionatetrainings.com

Thank you for trusting Compassionate Trainings.